CUSTOMER SERVICE

Email

wholesale@ravecoffee.co.uk

Opening

Monday - Friday 9am - 5pm

phones and email

(For Cafe see below)

Returns

Rave Coffee HQ,
Phoenix Way,


Cirencester,

GL7 1QG

TELEPHONE

01285 651884

PR / Press

marketing@ravecoffee.co.uk

HQ Cafe and Shop (Seated)

Rave Coffee HQ,
Phoenix Way,


Cirencester,

GL7 1QG

Monday - Friday 8 - 4pm
Saturday 9 - 3pm
Sunday 10 - 2pm

Company Details

Company Number: 07384599

VAT registered:  105657716

Alternatively, fill out our contact form

We aim to respond the same day.

FREQUENTLY ASKED QUESTIONS...

Can you supply my business with great coffee?

Yes. Our Coffee is currently being brewed all over the UK and enjoyed in a range of businesses such as cafes, restaurants, hotels, offices, co-working spaces, kiosks and more.

Do you have minimum order quantities?

We just ask that your order enough to fill a box, which we set at £86 as that would cover 5 x 1kg of our best selling ranges.

Do you charge for shipping?

No - All wholesale partners receive free next day despatch on a 24 working Hour shipping.

When do you roast & how soon can I get my coffee?

We roast Monday - Friday, all orders placed before midday will be roasted and dispatched the same day. This can change depending on exterior forces such as national holidays or disruptions with Royal Mail/Courier services, we will always communicate with you if this is likely to affect your order.

Can we try before we buy?

Of course, we encourage you to! If you’re able to come into Rave HQ, we welcome anyone who is considering our coffee to join us for a tour and a brew so you can try for yourself. If you can’t make it in we can arrange samples for you to try at home.

Can you provide us with training?

Absolutely - We want all of our wholesale partners to have the skills and knowledge to serve great coffee. All customers receive free training to ensure you have everything you need to dial in, pull shots, steam milk & clean your machinery.

Do Rave provide machinery sales or leases?

We work with Sanremo UK and Mahlkoenig for our traditional machine users, Bestir for automatic machine users and The Coffee Lobby to provide the best service in installation, service, repairs and much more. Please see our equipment page for our recommended range of espresso machines, grinders and more.

I’m not sure what coffee or equipment I need to get set up - can you help?

Of course, we have many years of experience in the hospitality and specialty coffee industry behind us. We understand the unique needs of each individual customer. Please send us an email with any enquiries and our team will be happy to help.